I Was Wrong
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June 3rd of last season. 120 games ago. 318 days ago. That was the last
time the Mets had a winning record. They were 30-29 and I thought they were
heade...
1 week ago
Calling the Mets (and frankly anyone else) on the carpet for the stupid things they do. With love.
Friday, January 08, 2010
(yesterday's tickets discussion on MP) describes exactly my experience with the Mets, and it's bizarre, although it's not new. I've been a season or partial plan ticket holder with the Mets for ten years, and I know that that's not as long as many other ticket holders, but the Mets have never been good at the relationship they have with the fans, so we shouldn't be surprised. Last year I had a ticket rep who I thought was excellent, and we actually met in person a few times, but she's apparently been promoted and no longer deals with my seats. In past years, the customer experience couldn't have been worse when trying to purchase tickets. So this is not new, despite the recent attention Mets Police has brought to the issue. And believe me, I know how difficult customer service is. I have more thoughts on the matter, of course...
Another concern I have is that few sports teams (much less the Mets) are considering the full impact of StubHub on the fans experience. Having full season tickets the last couple years, I have loved making it easier to get money back on games I can't attend, but I don't like going to games and being surrounded by Phillies fans, Yankees fans, or whoever. The majority of season ticket-holders, to my eye, are no-shows for the whole season.
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