JMP posted this as a comment, I thought it deserved more daylight:
To this point, I looked at what the Mets were offering as 15 game plans. Why would I give them a $100 deposit when I don't know what my seat will look like? Maybe I don't want plexiglass in my face? Good call JMP.
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4 Responses to "Better interface: Stubhub or Mets ticket office"
Ceetar said :
January 8, 2010 at 2:52 PM
take rush events for instance, when public sales for high profile games go off, you wait in line, get in, and have 15min to shop. With ticketmaster, you get in, get seats, and either take them or get back in line. no adjusting based on location. with the Mets, at least, you see what Prom Inf is avail. if it's section 524 row 10, you throw 'em back and try a different section. or a different game.
jmp said :
January 8, 2010 at 3:44 PM
Giving more consumer choice is never bad, and this should be a no brainer for the Mets to implement. There is better ticket software out there, it just needs to be adapted to the Mets' needs.
I would bet that the Metropolitan Opera's software could be adapted quite well, in fact. The opera hosts 7 performances a week from September through May (with extra matinees during the holidays), managing a theatre with just over 3,000 seats. They have dozens of full and partial subscription plans with overlapping offerings, and people who range from fiercely territorial about the seats they've had for decades to those who look to upgrade every season and those who want a good bargain. Moreover, when single tickets go onsale for the new season, there will be thousands of people lined up around the opera house to buy tickets as their website gets inundated with traffic. Perhaps the Mets could learn a thing or two from the Met...
BPALM said :
January 8, 2010 at 10:54 PM
It isn't nearly as good as stubhub's system which i hope becomes the standard for all concert and sports tickets but it isn't as bad as blindly clicking best available